Refund Policy
The Keystone School
The Keystone School offers refunds on a course by course basis. Learn how to request a cancellation, how to get a refund, and how the refund policy works.
Refund Policy
This policy applies on a course by course basis. To request cancellation, call Keystone Student Services at 1-800-255-4937. Refunds will be based on the date of cancellation. If a refund is requested within 30 days of enrollment all tuition monies will be refunded less course specific material fees for online courses. After 30 days of enrollment the balance is still owed.
Shipping and Handling costs and fees are non-refundable.
Due to US Treasury requirements, Keystone cannot offer refunds to students with a non-US address.
Request information
Due to U.S. Treasury requirements, Keystone cannot offer refunds to students with a non-U.S. address. Money paid will be refunded upon receipt of returned course materials. To request cancellation, contact Student Services at 800.255.4937. Please note that The Keystone School is not able to accept enrollments from students located in the following countries: Bahrain, Crimea Region, Cuba, Iran, Kuwait, Lebanon, North Korea, Syria, Oman, Qatar, Saudi Arabia, United Arab Emirates, and member countries of the EU.